REFUND POLICY - (Aire) Air Purifier Pakistan
Refund Policy - the basics
At Aire, we prioritize customer satisfaction and stand behind the quality of our products. While we do not offer refunds, we do provide exchanges under the following conditions:
1. Eligibility for Exchange
• (If defected) Items must be returned within [7] days of the purchase/delivery date.
• The product must be in its original condition, unused, and in its original packaging.
• A valid proof of purchase is required. (screenshot of payment)
2. Exchange Process
1. Request an Exchange: Contact our support team at [airpurifierpakistan@gmail.com) or [0339703393] with your order details.
2. Approval & Return Instructions: Once approved, we will provide return instructions.
3. Shipping the Product: You are responsible for return shipping costs. We recommend using a trackable shipping method.
4. Receiving Your Replacement: Once we receive and inspect the item, we will ship the replacement product.
3. Non-Exchangeable Items
• Products damaged due to misuse, neglect, or unauthorized modifications.
• Items returned without prior approval.
• Custom or personalized products.
4. Shipping Costs
• The customer is responsible for return shipping fees.
• If the exchange is due to a defect or an incorrect item, we will cover the shipping costs.
5. Contact Us
For any questions regarding exchanges, reach out to us at:
📧 [AirpurifierPakistan.com
📍 [0339703393]